Last updated: October 02, 2025
Tyndapew ships with solid-wood furniture front and center: concise setup guides, impact-resistant packaging, and transparent fees at checkout. Many items are heavy; each carton is built up with rigid boards, dense foam, and reinforced corners. Broad panels are strapped and clearly marked “This Side Up.” Standard-size parcels move through major small-package networks, while oversized pieces ride with specialist furniture freight partners. From checkout to delivery, Tyndapew shows the full total, realistic timelines, and careful handling at every stage.
Tyndapew also dispatches apparel and compact lifestyle goods as a secondary line. These ship in protective mailers or small cartons and typically move faster via parcel carriers. For mixed carts (furniture + apparel), items may depart from different facilities or on separate schedules at no extra charge.
Where Tyndapew ships
Tyndapew delivers to the United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal.
Tyndapew does not ship to P.O. Boxes, APO/FPO/DPO addresses, or certain remote territories (for example: Puerto Rico, Guam, the U.S. Virgin Islands, and select outlying island regions in Europe and Australia). A street address (home or business) is required so heavy solid-wood pieces can be handled safely.
If the destination falls outside the countries above, has restricted vehicle access, or involves difficult stairs/elevators, contact Tyndapew before ordering so available options and any add-on services can be confirmed.
Carriers & service levels
Depending on destination, parcel size/weight, and network capacity, Tyndapew uses UPS, FedEx, USPS (for select small U.S. parcels), and DHL Express on international lanes serving the UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada.
Furniture and other large/heavy items (e.g., solid-wood tables) may ship via LTL freight with a liftgate for curbside delivery (driveway/curb only—no in-home placement). Freight carriers typically call or text to arrange a delivery window. Shipments may be palletized and shrink-wrapped for added protection.
Some high-value shipments may require an adult signature in the U.S., UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada. If a signature is required, Tyndapew’s tracking email will state this.
Apparel & small goods move through parcel networks with end-to-end tracking. A signature is not required unless selected at checkout or added by Tyndapew for security.
Processing time vs. shipping time
Processing time = final quality checks, packing, and labeling before carrier pickup.
Shipping time = the in-transit window after the carrier collects the order.
Business days are Monday–Friday; U.S. public holidays are excluded. International routes to UK/FR/DE/ES/IT/BE/PT/AU/CA may need extra time for customs/security inspections. Severe weather, local holidays, strikes, or carrier backlogs can add 1–3 business days. Post-dispatch address changes may incur a re-route fee and delay delivery.
Apparel note: Apparel-only orders often clear processing quickly and may arrive sooner than the baseline windows below, depending on destination and network capacity.
Shipping times & costs (by region)
The amount shown at checkout is the shipping charge paid to Tyndapew. The approach is simple: flat rates and clear free-shipping thresholds.
| Region | Countries / Coverage | Processing (business days) | Shipping (business days) | Flat rate | Free from |
|---|---|---|---|---|---|
| North America | United States, Canada | 1–2 | 6–8 | $20 | $599 |
| Europe (incl. UK) | UK, France, Germany, Spain, Italy, Belgium, Portugal | 1–2 | 7–9 | $25 | $699 |
| Oceania | Australia | 1–2 | 9–10 | $30 | $799 |
Furniture specifics: Solid-wood furniture is bulky and heavy. Carriers often apply dimensional weight (size as well as mass); larger tables typically require LTL freight with liftgate and cargo insurance. Multi-item orders may ship in multiple boxes to reduce handling risk—no extra charge for split shipments. Where helpful, cartons are banded on a single pallet to protect edges and corners. Tyndapew subsidizes part of the freight cost so reinforced packing, careful handling, and clear totals are reflected at checkout.
Apparel & small goods: Apparel-only parcels (usually ≤2 kg) use discounted parcel services. When the cart qualifies, a lower apparel rate may automatically appear at checkout and override the regional flat rate above. Free-shipping thresholds apply to the order total unless a promotional offer is shown at checkout.
Taxes & duties (international orders)
For international orders to the UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada, Tyndapew ships DDP (Delivered Duty Paid)—import taxes, VAT/GST, and customs processing are included in the checkout total. The carrier should not collect payment on delivery. If payment is requested at the door, do not pay—contact Tyndapew so the situation can be resolved with the carrier.
Processing & dispatch
Most orders move into final checks & packing within 1–2 business days (Mon–Fri, U.S. public holidays excluded). Orders placed before 2:00 PM EST usually begin processing the same business day; later orders start on the next business day.
Pre-order or made-to-order furniture ships after completion—Tyndapew’s order confirmation will include an estimated ship-by date. If items in the cart have different lead times, Tyndapew may ship available items first or hold to ship together—your confirmation will state which method applies. Apparel in a mixed cart may ship first if ready.
Ship-from / staging address
196 Oakwood Cir, Stockbridge, GA 30281 (primary dispatch point for orders to the U.S., UK, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal).
Furniture delivery, access & assembly
To protect heavy components and ease handling, many furniture items ship partially disassembled. Every furniture order includes a clear, picture-based guide, and most include a basic tool (e.g., an Allen key). Typical setup time: 20–30 minutes for two adults. Please verify all parts before assembly and work on a soft, clean surface to avoid scratches.
If the building has stairs, narrow corridors, limited elevator access, gated entries, or truck restrictions, notify Tyndapew before shipment so options can be proposed. If room-of-choice delivery, stair carries, debris removal, or an exact-time appointment is needed, Tyndapew can quote available upgrades (third-party services billed separately).
Missed freight appointments, liftgate refusals, address corrections after dispatch, or re-delivery requests may incur carrier fees charged at cost.
(Apparel orders do not require assembly and are delivered to the door via parcel carriers.)
Tracking your order
When an order leaves the workshop & staging area at 196 Oakwood Cir, Stockbridge, GA 30281, Tyndapew emails a shipping confirmation with the tracking number and a direct tracking link.
Tracking may take 24–72 hours to show movement—especially on international routes while customs scans are pending. Freight tracking may display “label created” until the carrier assigns the order to a local terminal. If there’s no update after 72 hours, contact Tyndapew so the carrier can be checked. Apparel parcels typically update faster.
If something goes wrong
Please inspect packages immediately upon delivery.
If an item arrives damaged, contact Tyndapew within 72 hours of delivery with the order number and clear photos or a short video showing the outer box, inner packing, and affected areas. When possible, note visible damage with the driver and keep all packaging until next steps are confirmed.
For minor cosmetic issues on furniture, Tyndapew can often send a replacement part or a touch-up kit promptly.
If a parcel appears lost—no movement for more than 7 days or not delivered within 14 business days after shipping—reach out to Tyndapew. Once the carrier confirms loss, Tyndapew will send a replacement at no extra cost or issue a full refund.
Refused deliveries or undeliverable orders (e.g., repeated missed appointments or incorrect addresses) may be returned by the carrier. Tyndapew can re-ship after the address is confirmed and any return/storage/re-delivery fees are paid at cost.
Order changes & cancellations
An order that has not entered processing or has not shipped may be cancelled—please notify Tyndapew as soon as possible, ideally within 24 hours of purchase. After an order is processed and handed to the carrier, cancellation is not available. After delivery, see the Return & Refund Policy.
For international orders to the UK, France, Germany, Spain, Italy, Belgium, Portugal, Australia, and Canada, cancellation is not available once the shipment has cleared customs. Need to change the address? Contact Tyndapew before shipping; after shipping, carriers may charge a re-route fee and delivery may be delayed.
Warranty, returns & what this page covers
This page covers shipping only. For returns, exchanges, or warranty coverage (for furniture and apparel), please see Tyndapew’s Return & Refund Policy and Warranty pages for eligibility, timelines, and who pays return shipping in each case.
Contact Tyndapew—support is ready to help
Address: 196 Oakwood Cir, Stockbridge, GA 30281
Phone: +1 (770)-755-6510
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM-5:00 PM EST
